Client:
Industry:
Tea
Business Model:
Brick-and-mortar
Location:
Number of Employees:
0-10
Services Used:
Date:
Context
Jo Feltman, CEO of BuchuVida, runs an e-commerce personal care company specialising in buchu-based products. BuchuVida also has a brick-and-mortar store from which they sell their products.
Goal
Jo wanted to get more word-of-mouth endorsements for her business; she wanted more Google Reviews and reviews on BuchuVida’s website. She also wanted to create a deeper connection with BuchuVida’s customers.
Approach
Steeped Content built a sales sequence for BuchuVida. This ten-part automated email sequence gives customers key information (e.g., order confirmation), asks for a review, and builds a stronger customer relationship.
Results
The sales sequence has been successful in achieving the CEO's goals and has positively impacted the company's reputation and customer satisfaction.
“Getting Steeped Content to make a sales sequence really helped reduce the number of tasks on my plate. I now no longer have to manually ask customers for reviews. The automated email sequence Mackenzie built does that for me and some other things.”
Jo Feltman
Owner, BuchuVida
